All orders are dispatched within 1-5 working days of purchase.

Postage options are available at checkout if you incurr any over payments of postage I will refund the over payment into your paypal account.

Please note I apprieciate when shopping online it is hard to gauge how something may look in respect to size, width, colour etc. For this reason I am more than happy to give a refund on your unsuitable item. All I ask is that the item be returned to 

Decoden UK Supplies

62 Chapel Wood


CF23 9EF

Once item is received I will refund the item cost I am unfortunately unable to refund any postage charges incurred. I would highly recommend measuring out the dimensions given so you can see before ordering if you are happy with the item. Please note some measurements are approxiamate and where so this is stated. If you need accurate dimensions no problem just drop me an e-mail at or come and join us on facebook.

Any faulty glass breakages will be refunded into your account as postage charges unable me to resend replacements where postage is over £2.20

I take customer service very seriously and I understand that not all options may suit your needs. In the event that this happens please do contact me via e-mail, fax or telephone and we can discuss a solution quickly.

All transactions have a 14 day no quibble returns policy

Much love and I do hope you enjoy your stay 

Sinead x